How much does KaizenFlow cost? There are three ways to buy. The pilot is a fixed $25,000 to $75,000 for an eight-week engagement covering one facility and two connectors. Pro runs $5,000 to $15,000 per month, starting at $5,000 for a single facility. Enterprise is custom and adds unlimited facilities, private VPC deployment, custom connectors and SSO, a dedicated CSM, and SLA commitments. Convert after a pilot and the pilot fee credits in full against your first year.
Do you charge per machine or per facility? Per facility. Pro starts at $5,000 per month for a single facility, and connecting more machines inside that facility does not change the figure. Per-machine pricing is common in this category, and we think it is the wrong shape, because it charges you more for giving the system more to see.
Is there a free trial? No. A real evaluation has to connect to your MES, SCADA, ERP, or historian and baseline real production, which is genuine work on both sides. We run a paid pilot instead, and the fee credits in full against your first year if you convert. If you stop, you keep the verified savings report.
Are there implementation fees or hidden costs? No. The pilot fee is fixed and agreed before kickoff, with no usage-based surprises, and it covers the connection, analysis, and verification work. Onboarding and a dedicated success engineer are included on every plan. Rates are locked for your agreement term, and any adjustment happens at renewal with at least 30 days' written notice.
What is not included in the price? Connector development beyond the two included in the pilot is scoped separately. Your team's execution time in weeks 6 to 8 is yours. Any hardware you later choose to add is not something we sell. Private VPC deployment, SSO, data residency, a dedicated CSM, and SLA commitments are Enterprise-tier. These are boundaries on what the fee buys, not hidden line items.
What is the contract term, and can we cancel? There is no lock-in. Either party may terminate with 30 days' written notice. After termination you get a 30-day window to export your data, and it is permanently deleted after that. Your data is yours throughout, with full export and API access on every plan.
What payback period should we expect? We do not quote one. At design-partner stage we have no customer results to stand behind, and we will not dress a model up as a track record. Run the ROI calculator on your own numbers instead, because it shows every assumption in the open. The eight-week pilot then replaces the model with measured numbers reconciled against your baseline.
Does the pilot fee credit toward the subscription? Yes, in full, against your first year if you convert to an annual agreement. Conversion is never automatic. At the end of week eight you hold a verified report and a decision, and if you stop, you keep the report.